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FAQ

Q: How do I get a birthday or other special announcement on BT Celebrations?
A: Celebrating a birthday or any other special event? Send your pictures and information to us as soon as possible using the BT Celebrations page. Send your information and photos in at least three business days before the celebration date. Please do not call – this will not speed up or help the process.

 

Q: I won something! How do I claim my prize?

A: Unless otherwise instructed, all prize winners must pick up their prizes within 7 days of winning from our offices at:
Breakfast Television Montreal/Citytv Montreal
1200 McGill College Avenue, 8th Floor
Montreal, Quebec H3B 4G7
Prizes cannot be mailed out to winners.
Prizes can be picked up Monday to Friday between 10:00 a.m. and 6:00 p.m.

 

Q: How do I send mail to my favourite on-air personalities?

A: Information on how you can reach us is on our Contact Us page.

 

Q: Something on your website isn’t working properly. How do I report it?

A: Please send a detailed message through our Contact Us page describing the issue specifically, the browser/operating system you are using, any screenshots you may have, and whether this is a reoccurring issue. We will make sure to review, and if necessary, work on the issue in a timely manner.

 

Q: Where do I find BT Montreal on my television?

A: Here’s where we are – Set your PVRs!
Videotron: 14 (SD), 614 (HD)
Bell Satellite: 207 (SD), 1033 (HD)
Bell Fibe: 204 (SD), 1204 (HD)
Over-the-air Antenna (OTA): 62.1 (HD)
Shaw Direct (Advanced Channel Grid): 97 (SD), 546 (HD)
Shaw Direct (Classic Channel Grid): 366 (SD), 46 (HD)
Rogers: 122 (SD)

 

Q: Can I watch the show live on the web?

A: We live stream every morning at btmontreal.ca/live between 6 a.m. and 9 a.m. It is responsive and works on your computer, tablet, and mobile devices. Happy viewing! iPhone owners can also use our Breakfast Television App, available for download here.

 

Q: I have a great idea for a segment on Breakfast Television. Who do I contact?

A: You can send us your ideas through our Contact Us page.

 

Q: I have a news tip I want to send your way. Where do I email it?

A: You can send us your news tips and news story ideas to tips@montreal.citynews.ca

 

Q: I have a comment or suggestion about Breakfast Television and your programming. Where do I email it?

A: You can send us your comments and suggestions to comments@btmontreal.com

 

Q: Your hosts look great! Where do they get their clothes?

A: Thanks! Here’s a list of our on-air team’s clothing sponsors:

Derick Fage: RW&CO.

Elias Makos: Frank and Oak

Catherine Verdon-Diamond: Joseph Ribkoff

Joanne Vrakas: Maska